Hi,
just an idea, did you check your wire connection to the scale? If you said macine was working before to "low" position in Z axis...??
Perhaps is your scale broken cause of that...don´t know scales of your machine but i think you have Heidenhein glas scale,i have old one philips..
So check your wire conectors and readhead on scale NOW,i think you desk (Z axis) is still in lower position...
Then you have to move by hand your axis up,think you need two person to swich off break for Z and at the same time hold and turn on motor axis upwards somewher in the middle..
Then brake again befor axis fall down!
Then check your wire and connector or/and display if there is some change...
This is only as try,don´t know exactly if i´m right,and take care of your self......
Regards Tomi